LearnLi Frequently Asked Questions (FAQs)

1: What is LearnLi?

LearnLi is a digital learning platform where students, teachers, and institutions can create and access educational content, including books and courses, across various fields of study.

2: Who can use LearnLi?

Anyone with a passion for learning or teaching can use LearnLi. Whether you're a student, teacher, professional, or institution, LearnLi provides tools to access, create, or share knowledge

3: How do I create an account on LearnLi?

To create an account,hoover over the create account and choose the account type suitable for you. Fill in your details and follow the prompts to verify your account

4:Do I need a subscription to use LearnLi?

Yes, LearnLi offers subscription plans for 1, 3, 6, or 12 months. These plans provide access to a range of content depending on your selected package.

5:How do I manage my subscription?

Log in to your account, go to the Account Settings section, and select Manage Subscription to update, upgrade, or cancel your plan.

6:What happens if my subscription expires?

If your subscription expires, your access to paid content will be paused until you renew. However, you can still access free content.

7:How do I access courses or books on LearnLi?

After logging in, browse the Courses or Books by going to the study(students),office(teacher) or compuss(institution). Select the content you’re interested in and follow the purchase or subscription steps to access it. Note: you can only see content for someone you follow, and unfollowing someone will automatic cease viewership of their content. Learnli uses this as a regulatory tool for what you see

8:Can I download course materials or books?

Yes, some content may include downloadable materials such as PDFs, notes, or video resources. Availability depends on the content creator's settings.

9:What is the role of the Reading Assistant?

The Reading Assistant is an AI-powered tool that helps you understand and explore content more effectively. It can answer questions, summarize sections, and guide your learning.

10:How do I engage with instructors?

LearnLi provides tools for flexible engagement. You can message instructors directly through the platform or participate in course forums if enabled by the instructor.

11:How can I publish my content on LearnLi?

If you're a creator, log in to your account, navigate to the Create section, and follow the steps to upload your course or book. Ensure your content meets the Content Creation Guidelines

12:What fees does LearnLi charge for creators?

LearnLi takes a 10% commission on all content sales. Additionally, a small fee may apply for the payment gateway service (e.g., Flutterwave).

13:Can I update or delete my published content?

Yes, you can update or remove your content anytime through your Creator Dashboard.

14:What payment methods are supported?

LearnLi supports various payment methods, including credit/debit cards, mobile money, and bank transfers, powered by secure gateways like Flutterwave.

15:Can I get a refund for purchased content?

Refunds are provided under specific conditions, such as technical issues or unmet expectations. Refer to the Refund Policy for more details.

16:How long does it take to receive a refund?

Refunds are typically processed within 5–10 business days, depending on your payment method.

17:I’m having trouble accessing my account. What should I do?

Click Forgot Password on the login page to reset your password. For further assistance, contact our support team at [email protected].

18:The video player isn’t working. How do I fix it?

Ensure your browser is up-to-date and that you have a stable internet connection. If the issue persists, clear your cache or contact support.

19:How do I report inappropriate content?

Use the Report Content button on the content page. Our moderation team will review your report and take appropriate action.

20:Where can I find LearnLi’s policies?

To create an account,hoover over the create account and choose the account type suitable for you. Fill in your details and follow the prompts to verify your account

21:How does LearnLi protect my data?

LearnLi complies with data protection laws and uses encryption to secure user data. Refer to the Privacy Policy for more details.